All Students have the right to:*
  •  be treated fairly with respect from others and without discrimination or harassment, regardless of religious, cultural, racial and sexual difference, age, disability or socio-economic status;
  • be free from all forms of intimidation;
  • work in a safe, clean, orderly and cooperative environment;
  • have personal property (including computer files and your work) and the Registered Training Organisation property protected from damage or other misuse;
  • have any disputes settled in a fair and rational manner (this is accomplished by the Complaints Procedure);
  • learn in an environment that is conducive to success;
  • work and learn in a supportive environment without interference from others;
  • apply to have existing skills and knowledge recognised;
  • privacy concerning records containing personal information, (subject to other statutory requirements and other agreed uses);
  • be given information about assessment procedures at the beginning of the unit and progressive results as they occur;
  • appeal within fourteen days of receiving notification of any decision made about late or missed assessment;
  • lodge a complaint and have it investigated effectively without fear of retaliation or victimisation and express and share ideas and to ask questions
 * further details can be found in your Student Handbook.

All Students have the responsibility to:*
  • Treat staff and fellow Students with respect and fairness. This includes but is not limited to:
  • following reasonable directions from a member of staff;
  • not behaving in any way that may offend, embarrass or threaten others;
  • not harassing fellow Students or staff;
  •  taking care of facilities by not damaging, stealing, modifying or misusing property; and
  • acting in a safe manner that does not place you or others at risk.
  •  ensure personal details are current and correct;
  •  participate in all assessment tasks as scheduled, honestly and to the best of your ability;
  •  not smoke in non-smoking areas
  •  not be under the influence of alcohol or illegal drugs; and
  •  follow normal safety practices.
 * further details can be found in your Student Handbook.
 
If you do not work within the above guidelines then:
  1. The Training Manager will discuss the issue &/or behaviour to determine how things might be fixed.
  2. Should the issue &/or behaviour continue, you will be provided with a final warning in writing and a time frame in which to rectify the issue. A copy of this letter will be in your personal file.
  3. Should the issue &/or behaviour still continue, you will not be permitted to continue training with Prestige Security & Training Services.